Privacy Policy

Park West Pharmacy Privacy Policy

At Park West Pharmacy we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services.

Information We Collect
Personal Information

We may collect personal information directly from you, which can include:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and other login details.
  • Payment Information: Credit or debit card details, billing address, and transaction history.
  • Health Information: Prescription details, medical history, allergies, and insurance data as required to fill prescriptions and provide care.
  • Communication Information: Feedback, messages, and other communications with us.
Non-Personal Information

We may also collect non-personal information about your interactions with our Services, including:

  • Usage Data: IP address, browser type, operating system, access times, and pages viewed.
  • Device Information: Device type, unique device identifiers, and mobile network information.
  • Location Data: General location information based on IP address or GPS data with your consent.
How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Services.
  • Processing transactions and managing billing.
  • Filling prescriptions and coordinating care with your healthcare providers.
  • Communicating with you about your account, orders, and Services.
  • Responding to your inquiries and providing customer support.
  • Analyzing usage patterns to enhance user experience.
  • Sending marketing or promotional communications with your consent.
  • Complying with legal obligations, including HIPAA, and protecting our legal rights.
How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf.
  • Business Transfers: In the event of a merger, acquisition, asset sale, or similar transaction, your information may be transferred under appropriate confidentiality agreements.
  • Legal Requirements: To comply with legal obligations, enforce our terms of service, or protect our rights, privacy, safety, or property.
  • Healthcare Partners: With prescribing physicians, insurance companies, or other authorized parties to facilitate your care and payment.
  • Consent: With your consent or at your direction.
Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information through your account settings or by contacting us.
  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in those communications.
  • Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
  • Deletion: You can request the deletion of your personal information, subject to certain exceptions prescribed by law.
Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our Services before the change becomes effective. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Chat with us

Our support team is available during business hours

212-721-3883212-721-5660rx@parkwestpharmacy.com

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